Privacy Policy

At  Aura Gems, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website www.auragems.in or make a purchase from us.

Last Updated: 05-01-2026

Information We Collect

We may collect the following types of information:

Personal Information

When you place an order, register an account, or contact us, we may collect personal information including but not limited to:

  • Full name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment-related information

Automatically Collected Information

When you browse our website, certain information may be collected automatically, such as:

  • IP address

  • Browser type

  • Device and operating system

  • Referring URLs

  • Pages viewed and time spent on the website

How We Use Your Information

The information we collect may be used for the following purposes:

  • To process, confirm, and fulfill orders

  • To communicate regarding orders, inquiries, or promotions

  • To improve website functionality and user experience

  • To prevent fraud and unauthorized transactions

  • To comply with applicable legal and regulatory requirements

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share information in the following situations:

  • With trusted third-party service providers who assist in operating our website, processing payments, shipping orders, or providing customer support, provided they agree to keep your information confidential

  • When required by law, regulation, or legal process

  • To enforce our website policies or protect our rights, property, or safety

  • In the event of a business transfer such as a merger, acquisition, or sale of assets

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. Sensitive data is transmitted using Secure Socket Layer (SSL) technology and processed through secure payment gateways. While we strive to protect your information, no method of transmission over the internet is 100% secure.

Your Rights

Depending on applicable laws, you may have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate or incomplete information

  • Request deletion of your personal information

  • Object to or restrict the processing of your personal data

To exercise any of these rights, please contact us using the details provided below.

Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device that help us understand user behavior and improve website functionality.

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain features of the website.

Third-Party Links

Our website may contain links to third-party websites. These external sites operate independently and have their own privacy policies. We are not responsible for the content or practices of such websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or operational needs. Any updates will be posted on this page, along with a revised “Last Updated” date.

Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us at:

Email: info@auragems.in