Terms & Conditions

Overview

This website is operated by Aura Gems. Throughout the site, the terms “we”, “us”, and “our” refer to Aura Gems. We offer this website, including all information, tools, and services available, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By accessing our website www.auragems.in and/or purchasing from us, you engage in our services and agree to be bound by these Terms & Conditions, including any additional policies referenced herein.

If you do not agree to all the terms of this agreement, you may not access the website or use any services.


1. Online Store Terms

By using this website, you confirm that:

  • You are at least the age of majority in your place of residence, or

  • You have consent to allow any minor dependents to use this site

You may not use our products for any illegal or unauthorized purpose, nor violate any applicable laws.

Any breach of these Terms may result in immediate termination of services.


2. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

Your content (excluding payment details) may be transferred over various networks. Payment information is always encrypted during transmission.

You agree not to reproduce, duplicate, sell, resell, or exploit any portion of the service without express written permission from us.


3. Accuracy of Information

We are not responsible if information on this website is inaccurate, incomplete, or outdated. Content is provided for general information only and should not be relied upon as the sole basis for decision-making.

We reserve the right to modify website content at any time without obligation to update it.


4. Modifications to Services & Pricing

Product prices and availability are subject to change without notice.

We reserve the right to modify or discontinue any service or product without notice and shall not be liable for any such changes.


5. Products & Services

Some products may be available exclusively online and may have limited quantities.

We strive to display product colors and images accurately, but we cannot guarantee display accuracy across all devices.

All products are subject to our Refund & Return Policy.


6. Billing & Account Information

We reserve the right to refuse or cancel orders at our discretion, including orders that appear fraudulent or placed by resellers.

You agree to provide accurate and current purchase and account information and to update it promptly when required.


7. Optional Third-Party Tools

We may provide access to third-party tools “as is” without warranties or guarantees. Use of such tools is entirely at your own risk.


8. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the content, accuracy, or practices of such external sites.


9. User Comments & Submissions

Any feedback, suggestions, or submissions provided by you may be used by us without restriction or obligation.

You agree that your content will not violate any third-party rights or contain unlawful or harmful material.


10. Personal Information

Your submission of personal information is governed by our Privacy Policy.


11. Errors & Omissions

We reserve the right to correct errors, inaccuracies, or omissions related to product information, pricing, or availability at any time without prior notice.


12. Prohibited Uses

You are prohibited from using the website or its content for unlawful purposes, to violate intellectual property rights, submit false information, distribute malware, or interfere with security features.

Violation may result in termination of access.


13. Disclaimer of Warranties & Limitation of Liability

All services and products are provided “as is” and “as available”, without warranties of any kind.

We shall not be liable for any direct or indirect damages arising from your use of the website or products, to the fullest extent permitted by law.


14. Indemnification

You agree to indemnify and hold harmless Aura Gems, its affiliates, and partners from any claim arising out of your breach of these Terms or violation of applicable laws.


15. Severability

If any provision of these Terms is found unenforceable, the remaining provisions shall continue in full force.


16. Termination

These Terms remain effective unless terminated by you or us. We may terminate access if we believe these Terms have been violated.


17. Entire Agreement

These Terms, along with related policies, constitute the entire agreement between you and us and supersede any prior agreements.


18. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of India.


19. Changes to Terms

We reserve the right to update or replace these Terms at any time. Continued use of the website constitutes acceptance of any changes.


20. Contact Information

For questions regarding these Terms & Conditions, please contact us: